Frequently Asked Questions

How do I keep my jewelry in best condition?

To make the jewelry shine, it can be polished regularly with a soft cloth. Cleaning can be done with a soft toothbrush, water and a little mild detergent. After polishing, rinse the jewelry well with water and dry with a soft cloth. Never clean your jewelry with chemicals or a hard cleaning cloth

Discoloration of the silver is to a certain extent determined by the type of skin on which the jewelry is worn and the use of cosmetics. For example, it is advisable to wait before putting on jewelry until all lotions and perfume have been absorbed into the skin.

We recommend removing jewelry before exercising or swimming and before using perfume, hairspray, soap and lotion.

All jewelry from The Royal Grace Collection is made of Sterling silver or gold and made with the greatest care. To keep the jewelry in the best possible condition, there are a number of things that can be taken into account:

We recommend storing the jewelry in a place where it cannot be easily scratched or damaged Damage can also happen, for example, if different pieces of jewelry lie against each other, so we recommend that you pay attention to this.

What materials are jewelry from The Royal Grace Collection made of?

Our jewelry is made of the best quality 925 Sterling silver, finished with a layer of rhodium for a long-lasting beautiful shine. The gold pieces are made of high-quality 14 or 18 carat gold. Our goal is that every woman can wear her favorite jewelry at any time and for a longer period of time That’s why we proudly offer a 1-year warranty on our jewelry under normal use.

What does Rhodium plated silver mean?

Rhodium plating is a layer that is applied to the silver to provide extra protection and long-term maintenance of the beautiful shine.

Which stones are used?

Zirconia
The stones used in the silver jewelry are Cubic Zirconia. This is a nanostone, with properties comparable to natural stones. Zirconium is relatively hard, 8 on the Mohs scale (for diamonds it is 10) and has triple-A quality and clarity.

Diamond

Diamonds and other natural stones such as sapphire and emerald are used in gold jewelry. All these stones have been selected with great care to ensure the ideal combination of precious metal and gemstones.

What is the warranty on jewelry from The Royal Grace Collection?

Our jewelry is made of the best quality 925 Sterling silver or 14k/18k gold. This ensures that all jewelry remains beautiful over time and retains its shine for longer Our goal is that every woman can wear her favorite jewelry for as long as possible! That is why we proudly and happily give a 1-year warranty on our jewelry with normal use.

All jewelry has a 1-year warranty against defects other than normal wear and tear. The jewelry also has a 1-year warranty against manufacturing defects. The piece of jewelry will be repaired or replaced free of charge if it falls within the warranty conditions. If the jewelry has been repaired by a third party, the jewelry cannot be returned. 

Will I receive packaging with my order?

Each item is shipped in our matching gift box and gift bag.

What is my ring size?

Rings from The Royal Grace Collection are available in 6 different sizes. Sizing starts from size 50 to size 60. If you are not sure which size you need, you can determine your size yourself based on this explanation.
Determine your ring size.

There are several ways to determine your size:
You can use a ring you already wear by placing it along a ruler and determining the exact inside size in millimeters.
If you are not yet wearing a ring, you can use a measuring tape to determine the circumference of your finger in millimeters. If you do not have a measuring tape available, use the printable version.
The inner diameter is indicated as EU in the size table, the circumference in millimeters can also be found in the table.

Ring size table